BOON PRIVACY POLICY

 

Updated 11st July 2018

 

We are the Atelier Saragga Lda (“we”, “us”, “our”), and we are committed to protecting your privacy.

 

This privacy policy sets out how Atelier Saragga Lda uses and protects any information that you give Atelier Saragga Lda when you use this website. Atelier Saragga Lda is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.

 

 WHAT INFORMATION DO WE COLLECT, AND HOW? 

 

You may give us information about yourself if you place an order for products, complete any online forms (such as registration forms, competitions, and surveys), opt in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions with our Website, or correspond with us (by email, telephone, instant chat, social media or otherwise).

 

We may collect the following information:

  • Name

  • Contact information including email address and phone number

  • Demographic information such as postcode, date of birth and gender

  • Shopping preferences and purchase information

  • Other information relevant to customer surveys and/or offers

 

 WHAT WE DOO WITH THE INFORMATION WE GATHER 

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address that you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

 

 SECURITY 

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

 LINKS TO OTHER WEBSITES 

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 CONTROLLING YOUR PERSONAL INFORMATION 

 

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at geral.boon@gmail.com

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible to geral.boon@gmail.com. We will promptly correct any information found to be incorrect.

 

 

USE OF COOKIES

 

 WHAT ARE COOKIES AND HOW DOES BOON USE THEM? 

 

Boon, acting on its own behalf or via a third party contracted to provide statistical services, may use cookies when a user browses the Website. Cookies are files sent to the browser from a server in order to register the activity of users while they are browsing.

The use of cookies allows the Website server to recognise the web browser being used by the user in order to simplify the browsing experience, permitting, for example, access to users that have previously registered, access to areas, services, promotions and competitions reserved exclusively to them without the need to register on each visit. They are also used to measure the audience and traffic parameters, monitoring the progress and number of entries.

 

 GUARANTEES ON THE USE OF COOKIES 

 

The cookies used by the Website are solely associated to anonymous users and their computers and do not provide personal details on users.

Some cookies are used by third parties (e.g. Google) to provide Boon with data on the effectiveness of its promotions. Under no circumstances do cookies collect personal information that could be used to identify a specific user.

The cookies used on the Website are, in all cases, of a temporary nature, used solely to improve the efficiency of the last transmission. None of the cookies used on the Website have duration in excess of two years.

Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.

By deleting or disabling Boon cookies, the user may not be able to access certain functions of the Website.

 

 WHAT TYPE OF COOKIES DOES BOON USE? 

 

  • Technical Cookies

 

These allow the user to browse the Website and use functions such as the shopping basket.

 

  • Personalisation Cookies

 

Whenever users are browsing or shopping on the Website, the site will remember their preferences (for example, their location or preferred language). Thanks to these cookies, we are able to offer users a simple, more convenient and personalised browsing experience.

 

  • Advertising Cookies

 

These cookies are used to show advertisements that are relevant to users. They also limit the number of times each user sees an advertisement and helps Boon measure the effectiveness of its advertising campaigns. When browsing on the Website, users accept that Boon will download these types of cookies onto their devices and will consult when the user visits the Boon Website in the future. 

 

 WHAT HAPPENS WITH LINKS TO OTHER WEBSITES? 

 

The Website may contain links to other websites with confidentiality policies that are different to those of Boon. Consequently, Boon shall not be liable for the content or practices of linked websites. Boon advises users to check the confidentiality policy of any website they access via boonclothes.com.

 

 HOW DOES BOON COLLECT AND USE IP ADDRESSES? 

 

The Website servers can automatically detect the IP address and domain name used by users. An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of data in order to obtain statistics that make it possible to know the number of visits to the Website, the order of the visits, the point of access, etc.

 

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

 

All intellectual and industrial property rights over the site and its content, including, by way of example, the images, sound, audio, video, designs, texts, graphics, logos, icons, in addition to the software, commercial names, trademarks, works, illustrations, photographs and industrial drawings and any other symbols for industrial and commercial use are the property of Atelier Saragga Lda or of third-party owners of the same who have duly authorised their inclusion on the site.

 

The reproduction, distribution and public communication, including making part or all of the content of the Site available for commercial purposes, in any medium and by any technical means, is strictly prohibited without the authorization of Atelier Saragga Lda. Users agree to respect the intellectual and industrial property rights owned by Atelier Saragga Lda. Users may use the Site and their content for their own personal and private use and acknowledge that they do not acquire any ownership rights by downloading. Any other use is prohibited and shall require the user to obtain the prior, express and written consent of Atelier Saragga Lda.

 

TERMS & CONDITIONS

 

The following conditions regulate the sale of products featured on this Webpage by the company:

 

ATELIER SÁRAGGA LDS. (“BOON”)

Av. do Golfe, 16, casa B, Bairro da Martinha

2765-121 Estoril

917310596

 

 DELIVERY DETAILS 

 

Where can I receive my order?

 

It can be sent to an address selected by you (home, work, a Chronopost Pick-up point) or to our Main Showroom (Av. Do Golf, 16; Casa B, Bairro da Martinha 2765-121 Estoril)

 

Can we delivery out of Portugal?

 

Yes. You should send us an email to info@boonclothes.com and we are going to send you our International delivery rates.

 

How long will my order take to arrive?

 

Delivery times depend on the type of delivery selected.

 

•    Pick-up in our Main Showroom: Immediately


•    Home/Work/ Chronopost Pick-up point delivery: In 2-3 working days.

 

How much do I pay for delivery service?

 

•    Pick-up in store - FREE


•    Home/Work/ Chronopost Pick-up point delivery - 4.95 EUR 


•    International – Between 15,95 EUR and 48,95 EUR

 

What is the home/work/ Chronopost pick-up point delivery process?

 

If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse) and finally the Chronopost will send you a text message or email to inform you of your delivery.

 

What is the Main Showroom delivery process?

 

If you have chosen the main showroom delivery, we will send you an email to confirm after that you will have 15 days to collect it. It is necessary to show the order number and the ID of the person who collects the parcel.

 

 RETURNS POLICY 

 

  • Any full-price, undamaged, and unused items can be returned for refund or exchange by contacting us within 14 business days of delivery date. After 14 business days, all sales are final.

 

  • Please reach out to geral.boon@gmail.com for return authorization and provide a brief reason for your return before 14 days after buy.

 

  • Returns must be shipped within three business days of receiving return authorization, and the customer is responsible for return shipping costs.

 

  • Returns must include all original receipts, tags and accompanying packaging.

 

  • Sale items marked 30% off or greater are final sale. Items purchased with a promotion or discount code can be exchanged or returned for store credit only.

 

  • Items purchased using store credit are final sale.

 

  • We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.

 

  • Refunds will be processed in the form in which payment was received.

 

  • Please allow up to 10 days for your refund to process.

 

  • We reserve the right to refuse any returned item that does not meet our return policies.

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